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BQ34Z100-G1: Unexpected remaining capacity

Part Number: BQ34Z100-G1
Other Parts Discussed in Thread: BQSTUDIO, BQ34Z100

Tool/software:

Dear,

We have fixed gauge configuration and now we have no more remaining capacity to 0 cf. question "BQ34Z100-G1: RemainingCapacity dropping down to 0".

We have made some tests (reboot power supper board after firmware update, unplugged/plugged battery, etc.) and we have noticed some issues concerning remaining capacity set to full capacity value (38000 in our case) but we have a discharged battery and the charge current is 2000mA, how is it possible to get this remaining capacity ?

Please find some registers values

        REGISTRES STANDARDS
        State of Charge         = 100 %
        Max Error               = 1 %
        Remaining Capacity      = 38000 mAh
        Full Charge Capacity    = 38000 mAh
        Voltage                 = 12198 mV
        Average Current         = 2008 mA
        Current                 = 2008 mA

        Flags                   = [0200] Hexa
          OTC        : 0
          OTD        : 0
          BATHI      : 0
          BATLOW     : 0
          CHG_INH    : 0
          XCHG       : 0
          FC         : 1
          CHG        : 0
          OCVTAKEN   : 0
          RSVD       : 0
          RSVD       : 0
          CF         : 0
          RSVD       : 0
          SOC1       : 0
          SOCF       : 0
          DSG        : 0

        Flags B                 = [0400] Hexa
          SOH        : 0
          LIFE       : 0
          FIRSTDOD   : 0
          RSVD       : 0
          RSVD       : 0
          DODEOC     : 1
          DTRC       : 0
          RSVD       : 0
          RSVD       : 0
          RSVD       : 0
          RSVD       : 0
          RSVD       : 0
          RSVD       : 0
          RSVD       : 0
          RSVD       : 0
          RSVD       : 0

        Pack configuration      = [29D8] Hexa
          RESCAP     : 0
          CAL_EN     : 0
          SCALED     : 1
          RSVD       : 0
          VOLTSEL    : 1
          IWAKE      : 0
          RSNS1      : 0
          RSNS0      : 1
          RFACTSTEP  : 1
          SLEEP      : 1
          RMFCC      : 0
          NiDT       : 1
          NiDV       : 1
          QPCCLEAR   : 0
          GNDSEL     : 0
          TEMPS      : 0

        Pack configuration B    = [00AF] Hexa
          CHGDoDEoC  : 1
          RSVD       : 0
          VconsEN    : 1
          RSVD       : 0
          JEITA      : 1
          LFPRelax   : 1
          DoDWT      : 1
          FConvEN    : 1

        Pack configuration C    = [0037] Hexa
          SOH_DISP        : 0
          RSOC_HOLD       : 0
          FF_NEAR_EDV     : 1
          SleepWakeCHG    : 1
          LOCK_0          : 0
          RELAX_JUMP      : 1
          RELAX_SMOOTH_OK : 1
          SMOOTH          : 1

        REGISTRES ETENDUS
        Average Time To Empty   = 65535 minutes
        Average Time To Full    = 0 minutes
        State of Health         = 100 %
        Available Energy        = 482 mW/h
        Average Power           = 25 mV
        Internal Temperature    = 34.0 °C

Best regards