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BQ76920EVM: Automatically stoped discharging

Part Number: BQ76920EVM
Other Parts Discussed in Thread: BQ76920

Tool/software:

Hi,

I am testing a 5S1P module consisting of five Samsung 21700 cells. The pack's upper cutoff voltage is 21 V, and the lower cutoff voltage is 12.5 V. However, when I set these values in my battery cycler and start discharging the module using the BQ76920, the DSG_ON and CHG_ON bits automatically reset, stopping the discharge when the module voltage reaches 17 V. It does not allow further discharge.

I would appreciate your assistance in resolving this issue.

Best regards,

Akash