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TPS25924: The TPS259240DRCR IC is burned out

Part Number: TPS25924

Tool/software:

"The TPS259240 is burned out. Measurements show that PINs 3, 4, 5, 6, 7, and 8 are shorted to ground. Please help verify if there are any issues with the circuit design. There have already been more than ten cases reported in our product."

DC 12V/5A