Tool/software:
Hi team,
Customer faced a strange issue that they can use TPS54KB20 correctly with the condition VIN=5V (from flyback converter), Iout = 10A, VOUT=4V, though TPS54KB20 doesn't output voltage with the condition VIN=5V (from DC Power supply unit), Iout = 10A, VOUT=4V.
EN pin is connected to VIN through a resistor.
Do you have an idea what's causing this difference? What test does customer need to take to figure out?
Regards,
Hayashi