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UCD9244: Failed to create device UCD9244G object at address 78

Part Number: UCD9244

Tool/software:

I'm using Fusion Digital Power Designer and trying to program a UCD9244MRGCTEP.   Fusion Digital Power Designer says "Found UCD9244G at address 78d (1 device found) but then I get a Warningg "Failed to create UCD9244G object at address 78: The PHAS-INFO command was NACKed by the device; can not continue configuring the attached device as a UCD9244G". 

I'm not sure what to do next or how to solve this issue.