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BQ79616EVM-021: BQAutoEval Not Detecting bq79616 EVM via USB2ANY

Tarun Kumar
Prodigy 20 points
Part Number: BQ79616EVM-021
Other Parts Discussed in Thread: BQ79616, USB2ANY

Tool/software:

Hello,

I’m trying to evaluate the bq79616 EVM using the BQAutoEval GUI to develop a custom board for a battery balancer application. We purchased both the bq79616 EVM and the USB2ANY adapter. However, BQAutoEval is not detecting the EVM.

Here’s what we’ve tried so far:

  • Connected USB2ANY to the PC and updated firmware via the BQAutoEval tool

  • Powered the EVM correctly as per the user guide

    Checked all jumper settings and connections

  • Verified USB2ANY is recognized in Device Manager

Still, the EVM doesn’t show up in the BQAutoEval interface.

We have checked lot of questions on the forum but could not find the solution.

Has anyone faced a similar issue or can provide guidance on getting the EVM recognized? Any help would be appreciated. 

Thanks in advance!

  • 0
    Prodigy 20 points

    Follow-up Message:

    Hello TI Support Team and Community Members,

    This is a humble request to please respond to my post — it’s very urgent as my project is currently blocked. I have already tried all the standard troubleshooting steps, including firmware update, power checks, and USB2ANY recognition, but the BQ79616 EVM is still not showing up in the BQAutoEval GUI.

    Could someone from the TI team or the community please help or guide me? Any support or suggestions would be greatly appreciated. This is critical for our ongoing design and development process.

    Thank you in advance!