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BQ27542EVM: battery unable to enter RELAX mode.

Part Number: BQ27542EVM
Other Parts Discussed in Thread: GPCCHEM

Tool/software:

Dear TI,

I have two questions and would appreciate your support in clarifying the following points:

  1. Based on the data provided in the attached link, could you help analyze why the battery did not enter RELAX mode during the last five to six hours of idle time?


    docs.google.com/.../edit

  2. Is there a specific voltage range in which the battery does not update DOD0?

  3. If the FLAG shows 0x003C, the battery should not have entered RELAX mode. In this case, will DOD0 still be updated?

Thank you in advance for your assistance.

Best regards,
Leo