Part Number: BQ27621-G1
Other Parts Discussed in Thread: EV2400, BQSTUDIO
Tool/software:
Dear TI Support Team,
I’m experiencing an issue with the I2C communication on the BQ27621-G1 fuel gauge.
In my current design, the I2C pull-up resistors are connected to an external 3.3V LDO used elsewhere in the system. During initial testing, the fuel gauge communicated properly with BQStudio via the EV2400. However, the next day, BQStudio was unable to detect the device. Upon checking the I2C lines:
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SDA is stuck at 0V
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SCL reads 1.8V
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No activity is observed on the bus using a logic analyzer
A new board shows SDA/SCL at 3.3V as expected, but I’m hesitant to connect it to the EV2400 for fear of causing similar damage.
Could you please advise:
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Is it safe to use 3.3V pull-ups on the I2C lines of the BQ27621-G1, or should they be connected to the internal LDO (1.8V) output?
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Would you recommend using a level shifter between the 3.3V host and the gauge to avoid potential backfeeding or damage?
- Any idea to solve the current problem, I tried to switch the power supply, but it didn't help.
I’d appreciate your guidance on how to properly interface the fuel gauge to avoid such issues in the future.
Best regards,
Tarek Sharbo

