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BQ27350 SOC problem

Other Parts Discussed in Thread: BQ27350

Hi

I am working with the BQ27350, now we facing an issue, the SOC is not reporting correcting the remaiming capacity of the cell that should be ~40%, instead I am getting below 30%

After some time (around 1 hour in this time), I recheck the pack and the SOC was normal around 40%

I am sending the cmd 0x21 to enable the impedance tracking algortihm , but apparently this issue is still happening

Do you know why this is happening, and how to solve it?

Best regards