Part Number: TPS23753A
Other Parts Discussed in Thread: PMP7355, , TL431,
Tool/software:
Hello,
I designed a PoE powered device using TPS23753APWR, based on the PMP7355 reference design.
The main difference is that I use a different transformer: EP1322S-10 (Lp ≈160 µH @100 kHz, 36–72 V input range).
My target output is 12 V instead of 3.3 V in PMP7355.
Problem
When I power the circuit from a bench supply (24 V at VDD–VSS, RTN shorted to VSS for test), the converter does not start properly:
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VC pin oscillates between ~6.8 V and 7.8 V (never stays above UVLO).
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Gate pin shows ~4 V DC (with DMM), but on oscilloscope there is no valid PWM switching waveform.
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CS pin reads around 4 V DC (with DMM).
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Bias (AUX) winding output stays at 0 V.
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No secondary output voltage (target is 12 V).
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The IC also gets noticeably warm.
What I tried
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Replaced TPS23753A with a new part → same result.
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Verified VDD–RTN = 24 V at the pins.
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Tried both 0.22 µF and 0.1 µF at VC.
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Optocoupler feedback (TL431 loop) disconnected during bring-up → no change.
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Slope compensation network (VC→CS diode + resistor) removed during test.
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RSN/CSN currently 330 Ω / 470 pF (filter from CS to RTN).
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RFRS = 124 kΩ (~120 kHz switching), RBLNK = 162 kΩ (~162 ns blanking).
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Aux winding diode connected from AUX winding to VC (cathode at VC), other end of winding to RTN. Capacitor 10 µF + 0.1 µF at VC.
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Checked diode orientations and transformer connections vs. datasheet dot marking.
Question
What could cause VC to stay oscillating at 6–8 V and never transition to steady operation even though VDD–RTN has 24 V applied and the auxiliary winding is correctly oriented?
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Could the different transformer (EP1322S-10 instead of PMP7355’s) prevent start-up?
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Is there a possible issue with my RSN/CSN or RFRS/RBLNK choices?
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Could CS pin being ~4 V DC indicate an internal latch-off or a wrong connection?
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Is there any known sensitivity of TPS23753A during bench bring-up (with RTN–VSS shorted)?
Any guidance or checklist to debug this condition would be very helpful. I'm a newbie to PoE, I'd appreciate any help.
Thank you.



