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BQ25898C EVM with USB-to-GPIO

Other Parts Discussed in Thread: BQ25898C, USB-TO-GPIO, BQSTUDIO, EV2400

Hi,

I am trying to access the BQ25898C EVM through the TI USB-to-GPIO adaptor and getting a connection error "Error Code:2" "Msg: Not able to find a free communication adaptor"

now the adaptor light is green, and I downloaded the USB  adaptor sllc288,

also made sure that the I have windows .net version 2.0 running

help :(

thx