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BQ35100EVM-795: Cannot connect with EV2300 on Windows 10 under BQStudio

Part Number: BQ35100EVM-795
Other Parts Discussed in Thread: BQSTUDIO, , EV2400, BQEVSW

BQStudio recognizes the EV2300 but does not connect to the BQ35100EVM-795. I have seen other posts in the forum that indicate an EV2400 is necessary to work under Windows 10. This is completely undocumented in any of the information for the EVM, so I am quite unhappy that our company purchased the EV2300 instead of the EV2400 on my recommendation. Is there no other course of action besides purchasing an EV2400?