My company has a production PCB which uses the LM5576 to step down power from 48V car battery to 6.5V/18V (option controlled by an on-board MCU using FET Q401). The IC works fine when there is no load connected. However when there is a 4Ω load (we use this simulate the current draw of our touch-screen tablet) connected at 6.5V output, the IC will fail to provide output voltage or instead give some bad intermediate voltage. Furthermore, the 6.5V also powers a 3V3 LDO which gives power to the on-board MCU, and sometimes this will be reset by our reset monitor, because the voltage dips too much.
Some anomalies to complicate the situation:
1. Our previous board version and current board version only have two changes (ADC accuracy change on the on-board MCU, and higher rating fuse ROV400). We have confirmed neither of these affect converter operation -- however our previous board version works PERFECTLY fine, and always provides output voltage at 6.5V even with 4Ω or ~1.6A current draw; but our current board version is the one that does not output well.
2. The converter works fine when the recirculating diode D400 is heated to 115F, but at room temperature it cannot bring up the voltage.
I am attaching a schematic of the power management section of our design. If anyone has seen this before, or something similar any help would be appreciated in debugging this hardware issue. We are completely baffled over here and at the factory, because there is no sensible reason why this design worked before and not now. If you need any additional details or scope captures, etc., please let me know.
Thanks in advance,
Steven