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EV2400: bqstudio recognizes no part

Part Number: EV2400
Other Parts Discussed in Thread: BQSTUDIO, BQ27441EVM-G1A

BQStudio (v1.3.54) running in Windows 10 does not recognize my device connected to the EV2400 (firmware 0.18). The EV2400 updater had no apparent problem communicating with the EV2400.

I am using a BQ27441EVM-G1A.

BQStudio brings up the Target Selection Wizard every time.After manually selecting the device, the wizard reports that it's not compatible.

Any suggestions for what I might try from here?

Mike