Other Parts Discussed in Thread: BQ294522
I am using a battery in one of our products, which employs BQ20Z655-R1, along with BQ294522 in its battery charge mgmt and protection circuit.
When our product is idle, we use a 200uS pulse every 7 seconds to load the battery with 3A (equivalent operating current), read the VBAT voltage, latch it to a LED indicator circuit and keep it until the next cycle. The LED indicator is a very low current 2-color LED ( to show 3 regions: "full", "half", and "near empty" ) which draws ~ 500uA. This is a 24/7 operation as long as the system is idle, i.e. shelf time.
We have discovered that after a couple of months of shelf life some of the units display low battery voltage; although the battery reports full charge through its SM bus. The battery does not take charge current in this condition, but if I take it out of the product for ~1 hr and place it back in, the voltage recovers to "full" region and it also takes charge current.
Seems like something -either the voltage monitor pulses, or the constant LED current for a long time, puts the battery in this mode, where it thinks it is fully charged and also shows high ISR -hence the voltage drop. Has anybody encountered a similar problem?
Thank you.