LP5024EVM: Launch Error on LP50EVM GUI (Rev. A) Software

Part Number: LP5024EVM

Hi TI,

I have a customer face launching error after install LP50EVM GUI (Rev. A). He has tried with two laptop and still face the issue.

This is the software he installed: slvc713a.zip

After installation when click LP50 EVM.exe error occur (Problem):

Any possibility for this error to occur? Please advice.

Thanks,

Zhao Yang

over 4 years ago

0 Kenneth Du over 4 years ago

TI__Genius 14295 points

Does customer use 32bit Windows OS?

0 ZY over 4 years ago in reply to Kenneth Du

Intellectual 460 points

Hi Kenneth,

Currenty we do not have information on the window OS. I will confirm with Customer again.

Before this, may I know how does Window 32bit and 64bit affect the installation? Any precaution/ step should we taken before run the installation?

Thanks,

Zhao Yang

0 ZY over 4 years ago in reply to ZY

Intellectual 460 points

Hi TI,

Customer are using Window XP 32bits Professional version 2002 Service pack 3. Does this software support window xp?

Thanks

Zhao Yang

0 ZY over 4 years ago in reply to Kenneth Du

Intellectual 460 points

Hi TI,

Any update on this?

Regard

Zhao Yang

0 Kenneth Du over 4 years ago in reply to ZY

TI__Genius 14295 points

1) When user encounters the following error after installing the GUI:

Windows Script Host

---------------------------------------------------------------------------------------------

Script：C:\Program Files\Texas Instruments\LP50\launcher\oneui_nw_launch.vbs

Line：30

Char：1

Error：The system cannot find the file specified

Code：80070002

Source：（null）

-----------------------------------------------------------------------------------------------

2) Go to location C:\Program Files\Texas Instruments\LP50\launcher\oneui_nw_launch.vbs and open the file “oneui_nw_launch.vbs” in a text editor as shown below. Change the below red squared text from “C:\Program Files (x86)\Texas Instruments\TIAppRuntime\v2.0\nw.exe” to “C:\Program Files\Texas Instruments\TIAppRuntime\v2.0\nw.exe”

3) Start the GUI again

This should work.