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LP5024EVM: Launch Error on LP50EVM GUI (Rev. A) Software

Part Number: LP5024EVM

Hi TI,

I have a customer face launching error after install LP50EVM GUI (Rev. A). He has tried with two laptop and still face the issue.

This is the software he installed:

After installation when click LP50 EVM.exe error occur (Problem):

Any possibility for this error to occur? Please advice.


Zhao Yang