Other Parts Discussed in Thread: UCD3138, TMS320F28379D
I am quite frustrated now.
For days I see the "Software Approval" form come up for UCD3138FW-FBLLC.
I fill it up- which I have seen many times before for other products of similar type-& filled up & downloaded the requested "software"..( correctly, it is firmware- a very different beast)
The same person replies by denying- reason given is "export control"....there is nothing I fill up that remotely deals with "export".
I talked to TI contact person- they read off the screen whatever has been put in there & repeat me exact same reason given by Momeo Yamamoto.
For contact, there is an email, when I sent an email, I got immediately "no person..ti."..which means it is not a "contact" email to help fix the issue!
Could anyone please help me sort this put.
What exactly is it that the electronic robot wants me to put in that goes through?
It remains a mystery- it is certainly not "export" of any sort.............there is nothing in the form that asks the question.
Area of use- yes.
So WHAT area of use -or any other info I had to fill out which are the same as the log in info- is accepted by the robot?
Appreciate any help as soon as possible.