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LMR14050-Q1: LMR14050 Clock Sync issue?

Part Number: LMR14050-Q1
Other Parts Discussed in Thread: LMR14050

Hi Team,

We are seeing an issue with the LMR14050-Q1 clock sync functionality. During start up my customer is using an external clock source that is in High-Z initially. There are other DC/DC converter's that just revert to the Resistor setting set on RT/SYNC but the LMR14050 devices fails to operate correctly. There is a 12.7kOhm resistor from RT/SYNC pin to ground and a 33Ohm resistor inline with RT/SYNC pin and the clock source. After removing the 33Ohm resistor the device starts to work properly. Any idea of what could be happening and have you seen this before in other deigns with an external clock SYNC?