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BQ20Z45-R1: BQEVSW no longer functions on my computer, I get VB_NO_USB errors when trying to connect with EV2400.

Part Number: BQ20Z45-R1
Other Parts Discussed in Thread: EV2400, , BQ78350-R1

This software used to work on my computer, but it has been wiped and updated, and could no longer get it to work.  I've installed the drivers and installers that I thought I used previously, with no luck.  Can you provide a list of what I need to connect to Bq20z45-R1 parts with EV2400?