We are using Gauge Studio to programme a new golden image on the BQ27541DRZT-V200 devices.
Two Scenarios:
1: We have devices with years of field service returning with swollen LiFePO4 batteries.
We replace the battery with a smalle capacity battery and update the device with a new golden image. During the loading phase the device freezes. The only way forward is to replace the device.
2: During loading of the golden image on brand new devices, the device freeze and again: The only way forward is to replace the device.
I am looking for a tool or a procedure to unfreeze the device.
I am also looking for help on how to avoid them from freezing.
We have been using this programmer and the same procedure for years - Why now that we have built a new golden image for the smaller battery do we have this problem?