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REF200: Functional Failure

Part Number: REF200
Dear Teams,

My customer is using REF200 plus INA326 for PT1000 Sensor solution. Following picture is the schematic diagram.

Recently, they found that there is a phenomenon of functional failure. It is suspected that the output of REF200 may be short-circuited to GND.
Support Need:
1. Can pin 1 of REF200 be short-circuited to GND for a long time? There is a short circuit in the actual application, 2. How to add protective measures in the circuit to avoid damage to REF200?

Thanks!
Dylan