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BQ24072: Was the root cause of the IC entering usb-100 when it should be in usb-500 found?

Part Number: BQ24072
Other Parts Discussed in Thread: BQ24074

Based on the linked question by  about the BQ24072 charging in USB100 instead of usb500 I would like to know what the root cause was if possible. Also, how can we avoid such an issue if we use the BQ24074 instead?