While the BQ25120A is in default settings, we have the battery connected and the power line is feeding other modules including the microcontroller. As such, the microcontroller is supposed to be advertising at a constant period, but for some reasong this is not happening for us quite often. This issue is not consistent with our devices - there are some that work fine but some do have this same issue. But when we feed the DC power through the IN pin, the devices begins to function normally. Currently we implemented an NFC coil so once we scan it on another powered coil the device begins advertising as intended. I attached a diagram of our schematic for reference.
Would there be any possible errors on our schematic? It is my understanding that the default setting of the device is that they are not in ship mode.