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LP5024EVM: Launch Error on LP50EVM GUI (Rev. A) Software

Part Number: LP5024EVM

Hi TI,

I have a customer face launching error after install LP50EVM GUI (Rev. A). He has tried with two laptop and still face the issue.

This is the software he installed: slvc713a.zip

After installation when click LP50 EVM.exe error occur (Problem):

Any possibility for this error to occur? Please advice.

Thanks,

Zhao Yang 

  • Does customer use 32bit Windows OS?
  • Hi Kenneth,

    Currenty we do not have information on the window OS. I will confirm with Customer again.

    Before this, may I know how does Window 32bit and 64bit affect the installation? Any precaution/ step should we taken before run the installation?

    Thanks,

    Zhao Yang

  • Hi TI,

    Customer are using Window XP 32bits Professional version 2002 Service pack 3. Does this software support window xp?

    Thanks

    Zhao Yang

  • Hi TI,

    Any update on this?

    Regard

    Zhao Yang

  • 1)      When user encounters the following error after installing the GUI:

     

    Windows Script Host

    ---------------------------------------------------------------------------------------------

    Script:C:\Program Files\Texas Instruments\LP50\launcher\oneui_nw_launch.vbs

    Line:30

    Char:1

    Error:The system cannot find the file specified

    Code:80070002

    Source:(null)

    -----------------------------------------------------------------------------------------------

    2)      Go to location C:\Program Files\Texas Instruments\LP50\launcher\oneui_nw_launch.vbs and open the file “oneui_nw_launch.vbs” in a text editor as shown below. Change the below red squared text from “C:\Program Files (x86)\Texas Instruments\TIAppRuntime\v2.0\nw.exe” to C:\Program Files\Texas Instruments\TIAppRuntime\v2.0\nw.exe

    3)      Start the GUI again 

    This should work. 

  • Hi kenneth,

    This does not resolve my issue. We have tried it.

    We get error as following,

    After press Ok, then this error.

    Any idea on this?

    Thanks

    Zhao Yang

  • Would you try with Win7 or Win10 OS?