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BQ27000: DOUT mosfet gate at 3.8V after shorting but COUT stays at 0.6V how to fix

Part Number: BQ27000
Other Parts Discussed in Thread: CSD16406Q3

This is a pilot board I am having trouble with. I am using the BQ29702DSER part with CSD16406Q3 mosfets. I also tried applying a charger, but the COUT mosfet stays off. Is there something I don't understand?