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LP8863-Q1: wrongly alarm open string fault

Part Number: LP8863-Q1

Hi team,

My customer is using LP8863-Q1 to drive 4-string LED. Unused led strings were tied to ground.

However, the device still alarmed open string fault. And this problem only happened when output capacitor didn't discharge completely. Please refer to the start-up waveform below. Could you give some suggestions to solve it? 

Green: Vboost_out    Pink: INT    Blue: EN    Yellow: Vin

↑  Output capacitor didn't discharge completely, if restarted again, open string fault would alarm as Vboost_out > Vboost_ovp_high = 46.8V

 ↑  Output capacitor discharged completely, if restarted again, open string fault wouldn't alarm as Vboost_out < Vboost_ovp_high = 46.8V

Appreciate your kind support!

Miranda