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Hello experts,
Hello Ryo,
Have they implemented the offset resistor as described in the datasheet?
What are the steps they are taking and when does the issue arise? Are they dimming down via Iadj until the LEDs extinguish?
Best Regards,
Hello Ryo,
I haven’t heard back from you, I’m assuming you were able to resolve your issue.
If not, just post a reply below (or create a new thread if the thread has locked due to time-out)
Best Regards,
Hello Irwin-san,
I'm sorry for my late reply.
I am confirming with customer, let me ask later.
Sorry for making you wait.
Thanks and best regards,
Ryo Akashi
Hello Ryo,
I'm going to close this since we are working on this issue via email.
Best Regards,