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TPS92640: start up issue with low analog dimming

Part Number: TPS92640

Hello experts,

I got question about start up with low analog dimming from customer.
My customer can't start up well when they set low analog dimming.
In datasheet P14, I found the discription related with proper start up as below;
Vcs should be greater than 10mV.
Also,  in equation (4), Vcs is defines as Viadj/10.
Is this possible to be related with low analog dimming?
I'm sorry I'm not clear about relation between Vcs and low analog dimming.
I would appreciate if you would give me advice.
Thanks and best regards,
Ryo Akashi