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BQ76940: BQ76940 to design the 15S BMS. I have one problem.cell 10,11,12,13 and 14 cell reading zero value

Part Number: BQ76940


Dear Team

I am using the BQ76940 to design the 15S BMS. I have one problem.

We connected Cell 0 to 14 in series , through resistor divider networks series resistors of 100E (to work as cell simulator), VBAT=36V

all cell are reading ok except cell 10,11,12,13 and 14 cell reading is sowing half of actual. it looks problem with 3rd bank of BQ IC. Two banks 1 & 2 (Group of 5 cell each bank ) of BQ is reading perfectly.

We also connected TS1 , TS2, TS3 with 10K Resistors. it is not floating.

Please let us know the solution.

Thanks

Devayani