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BQ24250: STAT when battery missing pulled low every 60s

Part Number: BQ24250

Hi team,

According to the datasheet STAT goes LOW for 256uS when the battery is defective or missing. Does this happen only once? Customer measurements have shown that the pin goes LOW for about 1 second every 60 seconds. The observed behavior is completely different from what is written in the datasheet. Is the observed behavior normal?

Thank you,

Franz