Hi,
I am having a similar problem as posted on other threads but I have not seen a solution for this IC. We have a design using BQ25120A which does not charge the batteries correctly when the PCM has detected overdischarge on the battery.
The batteries that we are using include a PCM that disables the discharge FET at around 3V. When this happens and we try to charge the battery we see a charging current of just 50uA and the voltage at the board VBAT is 1.95V. When the battery is not over-discharged the charging goes fine.
Here is the schematic of the PCM and if you need to see our system's schematics I will be happy to send it to a company Email.
Thank you