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LMR33630CDDAEVM: No output in LMR33630

Part Number: LMR33630CDDAEVM
Other Parts Discussed in Thread: LMR33630

Hi Team,

My customer now design LMR33630 to convert 12V to 5V. However found no output.

1. The Pin are tested as following

2. Use multimeter to test inductor L9's current is 0.67-0.75A

3. when power-off, customer found that Pin 1 is shorted to Pin 8

The SCH and Layout are as attached. Could you kindly help to give some advice?