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BQ24725A about battery mode problem

Other Parts Discussed in Thread: BQ24725A, BQ24725

Hi all,

Our customer is evaluating BQ24725A now.
However, it does not work as intended.

because BQ24725 form Adapter to Battery mode, the high side MOSFET is always turn on(as FIG.), this phenomenon is normally?  thanks.

Currently BQ24725A is not normal charger..

attachment is schematic