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AUO-L102.16. updating issue

Dear all,

This is Martin from Leap, we are manufacture of IC programmers.

We have some issue on update AUO-L102.16.
Now it can read but not program.
This chip includes RAM and EEPROM.
It is okay to write in RAM, but not EEPROM. Once writing in EEPROM, the value of RAM & ROM turn into 0.

Below image is our wiring diagram, could anyone check it for us and advise?

Thank you so much.