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TPS23756: TPS23756 damaged after using Adapter Option 3

Part Number: TPS23756

Hi,

TPS23756 damaged after using Adapter Option 3 when first start up.

Our customer use "adapter option 3" to connect external power and TPS23756. But the voltage of adapter(5.1V)  > Vout(4.99V)

The 2nd side is diods not SR, and also a diode after adapter output.

Is there anything could makes this happen?

Thank you very much.

BTW, this is a different case and different customer with the thread below

TPS23756: Converter can't start up