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CCSTUDIO: Installation on RHEL 8

Alvaro Torres
Prodigy 60 points
Part Number: CCSTUDIO

Hello,

We were able to complete the installation of CCS (version 10.4.0.00006) in RHEL 8.4, but we get an error when trying to run it. During installation we are getting a warning about missing dependencies; libusb-0.1.so.4 is not found by CCS. However, this library is already installed in our system. Can you please help us troubleshooting this issue? Please see below for details.

Best regards.

Alvaro Torres Di Zeo

Warning about missing dependency during installation:

libusb-0.1.so.4 is already installed:

Components added during installation:

Error when launching CCS after installation:

Contents of log file:

!SESSION 2021-09-21 10:52:09.962 -----------------------------------------------
eclipse.buildId=4.14.0.I20191210-0610
java.version=1.8.0_112
java.vendor=Oracle Corporation
BootLoader constants: OS=linux, ARCH=x86_64, WS=gtk, NL=en_US
Framework arguments:  -product com.ti.ccstudio.branding.product
Command-line arguments:  -os linux -ws gtk -arch x86_64 -product com.ti.ccstudio.branding.product
 
!ENTRY org.eclipse.osgi 4 0 2021-09-21 10:52:14.974
!MESSAGE Application error
!STACK 1
java.lang.UnsatisfiedLinkError: org.eclipse.swt.internal.gtk.OS._cachejvmptr()V
 at org.eclipse.swt.internal.gtk.OS._cachejvmptr(Native Method)
 at org.eclipse.swt.internal.gtk.OS.cachejvmptr(OS.java:495)
 at org.eclipse.swt.internal.gtk.OS.<clinit>(OS.java:93)
 at org.eclipse.swt.internal.Converter.wcsToMbcs(Converter.java:209)
 at org.eclipse.swt.internal.Converter.wcsToMbcs(Converter.java:155)
 at org.eclipse.swt.widgets.Display.<clinit>(Display.java:164)
 at org.eclipse.ui.internal.Workbench.createDisplay(Workbench.java:762)
 at org.eclipse.ui.PlatformUI.createDisplay(PlatformUI.java:166)
 at org.eclipse.ui.internal.ide.application.IDEApplication.createDisplay(IDEApplication.java:180)
 at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:123)
 at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:203)

  • 0
    TI__Guru**** 421230 points

    Hello Alvaro,

    RHEL is not an environment we officially support/test on so I will need to set up a local environment to see if I can reproduce the issue. I will keep you posted of my progress.

    Thanks

    ki

  • 0 in reply to Ki
    TI__Guru**** 421230 points

    I was able to setup an RHEL 8.4 environment and install and run CCS 10.4.0 somewhat successfully:

    I say "somewhat" because I do have some issues with some of the views (Resource Explorer, Getting Started, etc). It could be some known GTK issues we have with CCS and Linux. I will need to investigate that further. However, I am able to start up CCS fine. I assume for you it crashes on launch. We will also need to investigate that further.

  • 0 in reply to Ki
    Prodigy 20 points

    Hi,

    Could you please already share what was already avaible at your side on the RHEL8 machine and if you had to install any additional libaries / apps?

    Regards,

    Ale Cefo

  • +1 in reply to Ale Cefo
    TI__Guru**** 421230 points

    These are the steps I took:

    -Download  and install a fresh RHEL 8.4 image

    -checked for an installed all available updates

    -ran the CCS installer and got the usual messages about missing dependencies

    -I tried manually installing the listed libraries in the messages. Some were not successful (like python) while others I just installed the latest version of the library

    -Ran the installer again. Still got the messages about the missing dependencies. I continued anyway. Installation succeeded

    -I then ran CCS. It started up without issue. However, I am having various display issues which I believe is related to:

    https://software-dl.ti.com/ccs/esd/documents/users_guide/ccs_troubleshooting.html#gtk3-for-ccs-linux

    I am trying to work through those.

    It does look like some GTK issue. Please see the related Eclipse forum thread below:

    https://bugs.eclipse.org/bugs/show_bug.cgi?id=549244

    Sorry for the slow progress on this. We do not officially support RHEL so there is not a lot of data on this environment with CCS

    Thanks

    ki

  • 0 in reply to Ki
    Prodigy 20 points

    Hi,

    Thank you.

    I've been able to get CCS studio to launch, that is, after doing a complete update of RHEL8.

    I have one more question regarding the window that pops up and asks for a password for secure storage, so why is that?

  • 0 in reply to Ale Cefo
    TI__Guru**** 421230 points

    I'm not sure where that is coming from. What password is requested? Your user account?