Hi Team
T02144832 - TMDXEVM3358
The device boots up and the LCD screen is displayed, but the touch function using a finger does not work.
I think the product is defective. How do I exchange it?
Best Regards,
William
TI Customer Support Center
This thread has been locked.
If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.
Hi Team
T02144832 - TMDXEVM3358
The device boots up and the LCD screen is displayed, but the touch function using a finger does not work.
I think the product is defective. How do I exchange it?
Best Regards,
William
TI Customer Support Center
Hello William,
Please take a look at this thread:
https://e2e.ti.com/support/processors-group/processors/f/processors-forum/862817/am3358-touchscreen-error/3197806#3197806
It could be that the customer is running into a touchscreen calibration error. They can check if touch events are being received with evtest.
Regards,
Nick