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AM6548: Issue with getting the IP address on AM6548 Custom board with SDK 8.2

Part Number: AM6548

Hi TI,

We are using custom board with AM6548 SR 2.0 chipset. We have 4 ethernets 2 on each ICSSG 1 and 2 . 

SDK Version : 8.2

We are facing issue multiple times on all 4 ethernets, we many times face issue in getting the IP address. DHCP servers are all running well. We did not observe IP issue on SR1 EVM with SDK 8.2  but we dont have EVM with SR2 to confirm if this occurs .

Any solution/ help is appreciated.

Thanks,

Sarfaraz

  • Hi,

    Please see this link on Ethernet triage. While this is for a different interface the concepts apply here. Please attach the results (not cut and paste) of what is asked for here. The first debug is to verify the ethernet links are up and then follow the packet path to the link partner and back.

    Best Regards,

    Schuyler

  • Thanks Schuyler for the inputs. I was able to capture the logs as mentioned in the document. Pls find the attachment. Thanks You

    ethtool_frames_logs.txt
    ~ # ethtool -S eth1
    NIC statistics:
         rx_good_frames: 1
         rx_broadcast_frames: 1
         rx_multicast_frames: 1
         rx_crc_error_frames: 1
         rx_mii_error_frames: 0
         rx_odd_nibble_frames: 0
         rx_frame_max_size: 2000
         rx_max_size_error_frames: 0
         rx_frame_min_size: 64
         rx_min_size_error_frames: 0
         rx_overrun_frames: 1
         rx_class0_hits: 2
         rx_class1_hits: 0
         rx_class2_hits: 0
         rx_class3_hits: 0
         rx_class4_hits: 0
         rx_class5_hits: 0
         rx_class6_hits: 0
         rx_class7_hits: 0
         rx_class8_hits: 2
         rx_class9_hits: 2
         rx_class10_hits: 0
         rx_class11_hits: 0
         rx_class12_hits: 0
         rx_class13_hits: 0
         rx_class14_hits: 0
         rx_class15_hits: 0
         rx_smd_frags: 0
         rx_bucket1_size: 64
         rx_bucket2_size: 128
         rx_bucket3_size: 256
         rx_bucket4_size: 512
         rx_64B_frames: 0
         rx_bucket1_frames: 0
         rx_bucket2_frames: 2
         rx_bucket3_frames: 0
         rx_bucket4_frames: 0
         rx_bucket5_frames: 0
         rx_total_bytes: 192
         rx_tx_total_bytes: 31120
         tx_good_frames: 95
         tx_broadcast_frames: 82
         tx_multicast_frames: 95
         tx_odd_nibble_frames: 0
         tx_underflow_errors: 0
         tx_frame_max_size: 2000
         tx_max_size_error_frames: 0
         tx_frame_min_size: 64
         tx_min_size_error_frames: 0
         tx_bucket1_size: 64
         tx_bucket2_size: 128
         tx_bucket3_size: 256
         tx_bucket4_size: 512
         tx_64B_frames: 0
         tx_bucket1_frames: 0
         tx_bucket2_frames: 13
         tx_bucket3_frames: 0
         tx_bucket4_frames: 82
         tx_bucket5_frames: 0
         tx_total_bytes: 30928
    
    ethtool_link.txt
    ~ $ ethtool eth1
    Settings for eth1:
            Supported ports: [ TP MII ]
            Supported link modes:   10baseT/Full
                                    100baseT/Full
                                    1000baseT/Full
            Supported pause frame use: No
            Supports auto-negotiation: Yes
            Advertised link modes:  10baseT/Full
                                    100baseT/Full
                                    1000baseT/Full
            Advertised pause frame use: No
            Advertised auto-negotiation: Yes
            Link partner advertised link modes:  10baseT/Half 10baseT/Full
                                                 100baseT/Half 100baseT/Full
                                                 1000baseT/Full
            Link partner advertised pause frame use: No
            Link partner advertised auto-negotiation: Yes
            Speed: 1000Mb/s
            Duplex: Full
            Port: Twisted Pair
            PHYAD: 0
            Transceiver: internal
            Auto-negotiation: on
            MDI-X: Unknown
    Cannot get wake-on-lan settings: Operation not permitted
            Current message level: 0x00007fff (32767)
                                   drv probe link timer ifdown ifup rx_err tx_err tx_queued intr tx_done rx_status pktdata hw wol
            Link detected: yes

  • For future readers, we are continuing the conversation about not getting an IP address from the DHCP server on thread https://e2e.ti.com/support/processors-group/processors/f/processors-forum/1158425/am6548-icssg-ethernet-driver-crash

    Regards,

    Nick