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Original question:

CCSTUDIO: New Mac - M1 Monterey - no love from v. 10/11 installers

CCSTUDIO: Unable to install CCSTUDIO on Monterey 12.5.1 M1, Invisible Window

JACK DEWHURST
Prodigy 10 points
Part Number: CCSTUDIO

I've been trying to install CCStudio on MacOS Monterey but am encountering the "invisible installer" bug that has been mentioned in previous threads.

My system:

Things I've tried:

- Various builds, v12.0.0 web and offline. v11.2.0.00007 single file and on-demand installer. v10.4.0.00006 single file and on-demand installer

- Browsing installer package contents and running /Contents/MacOS/osx-x86_64 executable directly on each build as mentioned in this thread

- Running the installer under Rosetta

- Opening the osx-x86_64 executable using Terminal under Rosetta

Everything results in an installer running with a single invisible window. The only way to quit is to force close via OPT + CRL + ESC.

Does anyone have a way around this? I'd really like to use CCStudio on my laptop!

  • 0
    TI__Guru**** 420660 points

    Hello,

    I have escalted this issue to engineering. I will pass on any updates as soon as I receive them

    Thanks

    ki

  • 0 in reply to Ki
    TI__Guru**** 420660 points

    We have not been able to reproduce the issue on one of our M1 machines running the latest Monterey version.

    I am still waiting to hear back from engineering.

    Thanks

    ki

  • 0 in reply to Ki
    Prodigy 10 points

    Thanks for checking Ki, are you running Monterey 12.6?

  • 0 in reply to JACK DEWHURST
    TI__Guru**** 420660 points

    I do not have a mac but I had a colleague try updating their M1 mac to 12.6 and install CCS 12/

  • 0 in reply to Ki
    Prodigy 10 points

    I've just updated to MacOS 12.6 and downloaded a fresh install of CCS 12.0.0.00009, unfortunately the problem still persists. Here's a screenshot of MacOS Mission Control showing the invisible installer window (marked 'w')

  • 0 in reply to JACK DEWHURST
    TI__Guru**** 420660 points

    Thanks for the extra information. I will pass that on.

  • 0 in reply to Ki
    TI__Guru**** 420660 points

    Can you check you system temp folder for any installbuilder*.log files? Please zip and atatch to this thread if any are found.

    Thanks

    ki

  • 0 in reply to Ki
    Prodigy 10 points

    Hi Ki, I'm not able to find any installerbuild log files or anything logged to install.log in var/log/install.log however this error is printed to system console when I launch the installer:

    SLWindowContextCreate: failed to create window context delegate.
    SLWindowContextCreate: failed to create window context delegate.
    CGContextSaveGState: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
    CGContextResetCTM: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
    CGContextResetClip: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
    CGContextTranslateCTM: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
    CGContextScaleCTM: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
    CGContextSaveGState: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
    clip: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
    CGContextRestoreGState: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
    CGContextRestoreGState: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
    CGContextSynchronize: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.

  • 0 in reply to JACK DEWHURST
    TI__Guru**** 420660 points

    Can you try running:

    open ccs_setup_12.0.0.00009.app --args --syncdebugtrace /tmp/debug.txt 

    Hopefully a log will be generated in /tmp/debug.txt. if it is, please provide that.

    Can you also try installing from the command line using the --mode unattended parameter?

    https://software-dl.ti.com/ccs/esd/documents/ccs_installer-cli.html