TMDSEMU560V2STM-UE: Replacement Inquiry.

Mia Choi

Prodigy 10 points

Part Number: TMDSEMU560V2STM-UE

Dear Sir/Madam

Hello,

I have been inquiring about the following two issues.

So I ask for replacement.

1. The product does not operate normally. (Light on issue after booting)

2. Interworking issues with PC

Please let me know what I have to do.

Thank you.

over 1 year ago

0 Karthik Ramanan over 1 year ago

TI__Guru** 113810 points

Hi,

Sorry to hear that..

This product is only sold by a TI distributor or can you confirm if you bought this from TI?

Based on this we will follow up and make suggestions on the next steps.

Regards
Karthik

0 Mia Choi over 1 year ago in reply to Karthik Ramanan

Prodigy 10 points

Order No. T03056496 on 07/29/2022

Please check it.

0 Srik Gurrapu over 1 year ago in reply to Mia Choi

TI__Expert 3350 points

Hello,

We can definitely authorize a refund. You can submit a ticket via www.ti.com/csc including TI store sales order number and E2E forum link in the ticket in order for us to process a refund or replacement order. Hope this helps. Thank you, Srik Gurrapu

Processors

Processors forum

TMDSEMU560V2STM-UE: Replacement Inquiry.