Part Number: TMDXEVM3358
Customer do Default setup (OS boot from SD card) according to Quick Start Guide . From Step 1 to step 8 ,are running smooth ,but at step 9 ,they Click any icon, but haven’t any response by monitor.
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Part Number: TMDXEVM3358
Customer do Default setup (OS boot from SD card) according to Quick Start Guide . From Step 1 to step 8 ,are running smooth ,but at step 9 ,they Click any icon, but haven’t any response by monitor.
Hello Jason,
They are probably skipped or miss-calibrated the touch screen calibration step. Can you tell them to delete the /etc/udev/rules.d/ws-calibrate.rules file, reboot the board and recalibrate the touch screen coordinates by taping on the tree red crosses.
root@am335x-evm:~# rm -rf /etc/udev/rules.d/ws-calibrate.rules
Best regards,
Kemal
Dear Kemal :
According your instruction ,our engineer do delete the /etc/udev/rules.d/ws-calibrate.rules file, reboot the board and recalibrate the touch screen coordinates, but the screen show three different status one by one as attachment: not showing the tree red crosses .Please may you advise how to treat it on next step ?
Dear Kemal:
My engineer told me that they are fault to do reboot the board and recalibrate the touch screen coordinates.
Best Regards
Jason
Can you tell them to attach a USB mouse, run the Touch -> Interaction -> Multipoint Flames application and check if the touches are properly reflected on the screen?
Dear Kemal:
According to you suggestion to do re-calibration for screen,now our engineer feedback that the old problem are not resolved ,and has new problem .
He send the output information as following :
[ OK ] Found device /dev/ttyS3.
[ OK ] Listening on Load/Save RF Kill Switch Status /dev/rfkill Watch.
Starting Update UTMP about System Boot/Shutdown...
Starting Network Time Synchronization...
[ OK ] Started Network Time Synchronization.
[ OK ] Found device /dev/mmcblk0p1.
[ OK ] Started Update UTMP about System Boot/Shutdown.
Starting Synchronize System and HW clocks...
[ OK ] Reached target System Time Synchronized.
[ OK ] Started Synchronize System and HW clocks.
[ 14.608322] usbcore: registered new interface driver usbfs
[ 14.643001] usbcore: registered new interface driver hub
[ 14.699150] usbcore: registered new device driver usb
[ 14.819145] musb-hdrc musb-hdrc.0.auto: MUSB HDRC host driver
[ 14.887141] musb-hdrc musb-hdrc.0.auto: new USB bus registered, assigned bus number 1
[ 14.951658] remoteproc0: powering up 4a334000.pru0
[ 14.963567] hub 1-0:1.0: USB hub found
[ 14.982097] hub 1-0:1.0: 1 port detected
[ 14.990479] remoteproc0: Booting fw image am335x-pru0-fw, size 75724
[ 15.041836] ti-pruss 4a300000.pruss: configured system_events = 0x0000000000030000 intr_channels = 0x00000005 host_intr = 0x00000005
[ 15.060544] musb-hdrc musb-hdrc.1.auto: MUSB HDRC host driver
[ 15.101454] musb-hdrc musb-hdrc.1.auto: new USB bus registered, assigned bus number 2
[ 15.117528] remoteproc0: remote processor 4a334000.pru0 is now up
[ 15.144842] hub 2-0:1.0: USB hub found
[ 15.155719] virtio_rpmsg_bus virtio0: creating channel rpmsg-pru addr 0x1e
[ 15.163473] virtio_rpmsg_bus virtio0: rpmsg host is online
[ 15.171232] hub 2-0:1.0: 1 port detected
[ 15.184859] remoteproc1: powering up 4a338000.pru1
[ 15.200515] remoteproc1: Booting fw image am335x-pru1-fw, size 75724
[ 15.244205] ▒CCCCCCCC //(at this step ,it can't go next step and request to re-start ,again and again)
U-Boot SPL 2016.05-g4db46a6bbd (Mar 29 2017 - 17:44:45)
Trying to boot from MMC1
reading args
spl_load_image_fat_os: error reading image args, err - -1
reading u-boot.img
reading u-boot.img
reading u-boot.img
reading u-boot.img
U-Boot 2016.05-g4db46a6bbd (Mar 29 2017 - 17:44:45 -0400)
CPU : AM335X-GP rev 2.1
Model: TI AM335x EVM
Watchdog enabled
DRAM: 1 GiB
NAND: 256 MiB
MMC: OMAP SD/MMC: 0, OMAP SD/MMC: 1
reading uboot.env
<ethaddr> not set. Validating first E-fuse MAC
Net: eth0: ethernet@4a100000
Warning: usb_ether MAC addresses don't match:
Address in SROM is de:ad:be:ef:00:01
Address in environment is 98:5d:ad:34:37:e3
, eth1: usb_ether
Press SPACE to abort autoboot in 2 seconds
switch to partitions #0, OK
mmc0 is current device
SD/MMC found on device 0
reading boot.scr
** Unable to read file boot.scr **
reading uEnv.txt
** Unable to read file uEnv.txt **
switch to partitions #0, OK
mmc0 is current device
Scanning mmc 0:1...
switch to partitions #0, OK
mmc0 is current device
SD/MMC found on device 0
3477576 bytes read in 253 ms (13.1 MiB/s)
42154 bytes read in 39 ms (1 MiB/s)
Kernel image @ 0x82000000 [ 0x000000 - 0x351048 ]
## Flattened Device Tree blob at 88000000
Booting using the fdt blob at 0x88000000
Loading Device Tree to 8fff2000, end 8ffff4a9 ... OK
Starting kernel ...
Dear Kemal:
Our customer complains that it lasted two weeks ,but haven't any progress on the result .
Please may you approve us to return it to US and checked by your experts ? It's better that you send a new replacement to us and we return the old one to you.
Thank you for your support .
Best Regards
Jason
Jason,
How was the board purchased? If through a distributor, they need to go back to them to RMA the board. Thank you.