• State TI Thinks Resolved
  • Locked Locked
  • Replies 3 replies
  • Answers 1 answer
  • Subscribers 101 subscribers
  • Views 258 views
  • Users 0 members are here
Support feedback
Options
Options
Similar topics

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

Original question:

TMS320C6747: Flashing the C6747 through the use of a debugger

TMS320C6747: AISgen requires admin privileges?

Matthew Vaccaro
Prodigy 90 points
Part Number: TMS320C6747

We are running into issues that appear to be tied to AISgen requiring admin privileges to run properly.  What is AISgen doing that requires admin rights?  The PC that is being used for development does not allow users admin rights and will cause issues during the development process.  Is there an alternate version that does not require ADMIN rights?  Is there a workaround?  Knowing what the program needs admin rights for may assist in creating a solution without providing blanket admin rights to a user.

  • 0
    TI__Mastermind 27355 points

    Hi Matthew,

    It is my understanding AISgen does not need admin privileges, but it does need read and write access to its installation folder. If you install AISgen in a location which requires administrative privileges such as C:\Program Files then you would most likely need to run AISgen as an administrator.

    AISgen should output some error logs using JIT debugger if you would like to figure out exactly what is requiring admin privileges.

    One workaround would be to install AISgen in another folder such as C:\ti. Another option (haven't tested this myself) would be to try using the command line version of the tool as described here: https://e2e.ti.com/support/processors/f/791/t/179796

    I hope this helps.

    Regards,
    Sahin

  • 0 in reply to Sahin Okur
    Prodigy 90 points

    We had already attempted to install the program in a different folder (with read and write access) and still had the same issues.  If the program was "Run as administrator" the program ran correctly.  Any other ideas or work arounds?  How would the command line option address this admin rights issue?

  • 0 in reply to Matthew Vaccaro
    TI__Mastermind 27355 points

    Hi Matthew, 

    I stand corrected. AISGen requires administrative privileges for Windows 7, and unfortunately we're not aware of any other workarounds for this issue.

    This issue seems specific to Windows 7 as this issue wasn't initially seen on Windows XP and we're not able to reproduce this on a Windows 10 PC. 

    I thought HexAIS may not have this bug but it needs admin rights as well as indicated in section 3.1.3 here: https://processors.wiki.ti.com/index.php/Boot_Images_for_OMAP-L137

    Some things to try if you haven't already:

    When the error occurs the JIT debugger should specify which file is causing the error. For the user in this E2E thread, it was the AISgen.ini file causing the error. When you narrow down the file, you can try checking it's properties - make sure it's not read-only, check it's security permissions, try running in compatibility mode. If you haven't already, I would also try running AISgen from the Desktop or My Documents folder. These folders typically don't have issues with security permissions. 

    I hope this helps.

    Regards,
    Sahin