• State
  • Replies 6 replies
  • Subscribers 33 subscribers
  • Views 113 views
  • Users 0 members are here
Support feedback
Options
Options
Similar topics

IWR6843ISK: mmWave Studio for IWR6843ISK won't work

Larry Koudele
Prodigy 200 points
Part Number: IWR6843ISK

Tool/software:

I have been using mmWave Studio for quite a while on my laptop.  I just got a new computer, and when I install mmWave Studio for the 6843ISK, it installs, but won't run.  It gets a fatal error message.  I have now tried installing on three different PCs with the same error.  I will not retry installing on my laptop, because it works and always has.  I am afraid it will give the same error and then I'm stuck with nothing.  Please see the screen shop error:

  • 0
    TI__Intellectual 1740 points

    Hi,

    We are looking at your query. Please allow us a couple of days to respond.

    Regards,

    Sharan

  • 0 in reply to Sharan S S
    TI__Mastermind 18057 points

    Hello,

    I have never seen this error, can you check the DCA1000 megathread and ensure every software prerequisite is met?

    https://e2e.ti.com/support/sensors-group/sensors/f/sensors-forum/1441304/faq-dca1000evm-support-tools-debugging-and-more

    Best Regards,

    Pedrhom

  • 0 in reply to Pedrhom Nafisi
    Prodigy 200 points

    I am still not having any luck installing mmWaveStudio on any PC or windows version.  It is for using the 6843ISK device with a DCA1000.  My original laptop with the software still works fine.  I need a second PC to run.  It won't install without the error code showed on the previous post.   I need help NOW.  I think you should try installing it yourself and see if it works for you.  I think anyone trying would have the same issue.  Three months ago, it installed fine.  Now it doesn't.  Thanks.  

  • 0 in reply to Larry Koudele
    TI__Mastermind 18057 points

    Hello Larry,

    What are the possible deltas between the working PC and the others? Unable to find entry point "X" in DLL "y" is a Microsoft Visual C++ based error. Check the programs installed on the working PC that could be related to MATLAB or Microsoft Visual Studio Redistributable Packages and compare it to the ones on the not working. Do you have both Microsoft Visual C++ 2013 Redistributable Package 32bit (x86) AND 64bit (x64) installations as mentioned in the FAQ?

    Best Regards,

    Pedrhom

  • 0 in reply to Larry Koudele
    TI__Genius 11566 points

    Hi ,

    I just went through the installation process on my computer as well.  I get an error in the Output window, although a different one from Larry.

    Steps I followed:

    • Downloaded and installed the Matlab runtime.
    • Checked that I have the Visual C++ redistributable
    • Downloaded and installed mmWave Studio 4.3.1.0
      • During the install, I clicked accept on all drivers and tools.

    I don't have any dev kit connected to my computer.  

    Here is the Output log:

    GM: Constructor
    GM: Mon Jan 06 15:56:22 2025
    RSTD.Transmit("/Settings")
    [15:56:23]
    [15:56:23] ### Running Startup script: "C:\ti\mmwave_studio_04_03_01_00\mmWaveStudio\Scripts\Startup.lua" ###
    [15:56:23] RSTD.SetAndTransmit ("/Settings/Scripter/Display DateTime" , "1")
    [15:56:23] RSTD.SetAndTransmit ("/Settings/Scripter/DateTime Format" , "HH:mm:ss")
    [15:56:23] Scripter ignored: Attempt to UnBuild() again or before Build.
    [15:56:23] RSTD.SetVar ("/Settings/Clients/Client 0/Dll" , "C:\\ti\\mmwave_studio_04_03_01_00\\mmWaveStudio\\Clients\\\\LabClient.dll")
    [15:56:23] RSTD.SetVar ("/Settings/Clients/Client 0/Use" , "TRUE")
    [15:56:23] RSTD.SetVar ("/Settings/Clients/Client 1/Use" , "FALSE")
    [15:56:23] RSTD.SetVar ("/Settings/Clients/Client 2/Use" , "FALSE")
    [15:56:23] RSTD.SetVar ("/Settings/Clients/Client 3/Use" , "FALSE")
    [15:56:23] RSTD.SetVar ("/Settings/Clients/Client 4/Use" , "FALSE")
    [15:56:23] RSTD.SetVar ("/Settings/AL Client/AL Dll" , "C:\\ti\\mmwave_studio_04_03_01_00\\mmWaveStudio\\RunTime\\SAL.dll")
    [15:56:23] RSTD.SetVar ("/Settings/Clients/Client 0/GuiDll" , "")
    [15:56:23] RSTD.SetVar ("/Settings/AutoUpdate/Enabled" , "TRUE")
    [15:56:23] RSTD.SetVar ("/Settings/AutoUpdate/Interval" , "1")
    [15:56:23] RSTD.SetVar ("/Settings/Monitors/UpdateDisplay" , "TRUE")
    [15:56:23] RSTD.SetVar ("/Settings/Monitors/OneClickStart" , "TRUE")
    [15:56:23] RSTD.SetVar ("/Settings/Automation/Automation Mode" , "false")
    [15:56:23] RSTD.Transmit("/")
    [15:56:23] RSTD.SaveSettings(): Settings saved to "C:\Users\a0389337\AppData\Roaming\RSTD\config.xml"
    [15:56:23] RSTD.Build()
    [15:56:23] RSTD.SaveSettings(): Settings saved to "C:\Users\a0389337\AppData\Roaming\RSTD\config.xml"
    [15:56:23] RSTD.Transmit("/")
    [15:56:23] RSTD.AL_Build()
    [15:56:23] RSTD.AL_LoadXml()
    [15:56:23] RSTD.Transmit("/")
    [15:56:23] RSTD.AL_Init()
    [15:56:23] RSTD.Clients_Build()
    [15:56:23] GM: Init
    [15:56:23] GM: Loaded 'C:\ti\mmwave_studio_04_03_01_00\mmWaveStudio\Clients\\LabClient.dll'
    [15:56:23] GM: 1 Guest (s) init
    [15:56:23] GM: 1 Module(s) init
    [15:56:23] GM: 2 Tab (s) init
    [15:56:23] RSTD.Client_LoadXml()
    [15:56:23] xw_status = mws.GuiVersion()
    [15:56:23] --GuiVersion = 4.3.1.0
    [15:56:23] Matlab Runtime Engine is not installed
    [15:56:23] [RadarAPI]: Starting Matlab Engine..
    [15:56:23] [RadarAPI]: Error: The type initializer for 'MatlabPostProcGui.MatlabPostProcGUIClass' threw an exception.
    [15:56:23] Trace:
    [15:56:23] at MatlabPostProcGui.MatlabPostProcGUIClass..ctor()
    [15:56:23] at AR1xController.frmAR1Main.InitMatlabPostProcEngine(String PostProcesspath)
    [15:56:23] [RadarAPI]: Error: Error occured in Matlab Initialization
    [15:56:23] [RadarAPI]: Matlab Engine couldn't be Started..
    [15:56:23] xw_status = mws.RadarlinkVersion()
    [15:56:23] --RadarlinkVersion = 1.0.1.3(11/7/22)
    [15:56:23] xw_status = mws.StudiolinkVersion()
    [15:56:23] --StudiolinkVersion = 1.1.1.1(4/12/24)
    [15:56:23] xw_status = mws.GuiVersion()
    [15:56:23] --GuiVersion = 4.3.1.0
    [15:56:23] s_version = mws.GetPostProcVersion()
    [15:56:23] Object reference not set to an instance of an object., at AR1xController.API.getMatlabPostProcVersion()
    [15:56:24] [RadarAPI]: mws.LoadSettings('C:\Users\a0389337\AppData\Roaming\RSTD\ar1gui.ini')
    [15:56:24] [RadarAPI]: Error: Object reference not set to an instance of an object.
    [15:56:24] Trace:
    [15:56:24] at AR1xController.ScriptOps.getMatlabPostProcVersion()
    [15:56:24] xw_status, deviceMapInfo = mws.getFtdiDeviceInfo()
    [15:56:24]
    [15:56:24] &&&&&&&&&&&&&&&&&&&&
    [15:56:24] ***Script FAILED!***
    [15:56:24] &&&&&&&&&&&&&&&&&&&&
    [15:56:24] Exception message is:
    [15:56:24] Unable to load DLL 'mclmcrrt8_5_1.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
    [15:56:24] --xw_status = 0
    [15:56:24] --(getNumDevices): xw_return = -2200; numFtdiDevices = 0

  • 0 in reply to Darren Jenkins
    TI__Mastermind 18057 points

    Hello,

    Your issue is not having MATLAB Runtime R2015aSP1 (v8.5.1) 32bit AND 64bit installations, as dictated by mclmcrrt8_5_1.dll not being found. Please ensure every piece of software is installed from the PC-Side list on the FAQ Page. Try restarting your computer if this has already been done.

    https://e2e.ti.com/support/sensors-group/sensors/f/sensors-forum/1441304/faq-dca1000evm-support-tools-debugging-and-more

    Best Regards,

    Pedrhom