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LDC1312EVM: EVM not detected after FW update

Part Number: LDC1312EVM

Hi,

my customer evaluates the LDC1312EVM Rev. A. He uses the GUI that detected the EVM right away. Since the sensor didnt output any values, he tried a FW update of the board via the GUI. Now the laptop doesnt detect the EVM anymore.

A second EVM was treated the same way. Same error occured.

What has not worked:

- short the pins PUR and VUSB of the MCU to load bootstrap loaderand enable a new FW download

- in device manager uninstall the unknown usb device / disconnect the evm / reinstall sensing solutions EVM GUI with admin rights / reconnect

Regards

Kevin den Toom