IWR6843AOPEVM: mmWave Studio 2.0.02 error

HI, Koji:

That is really strange.  I never see an error during the static configuration if it passed all the previous stages.     

Did you use the GUI to send all the command in radar studio?   

Did you have a second radar device to try?

Did you able to run out of box demo on the same device?  

Best,

Zigang

Hi, Koji:

Our design team suggest to delete the RSTD folder as a whole present under C:\Users\<username>\AppData\Roaming location.

Best,

Zigang

Hi Zigang-san

I confirmed with my customer.

They deleted RSTD, but I still get the error.

The error is occurring in another EVM.

The same error occurs in SET of StaticConfig and DataConfig.

No error has occurred in Sensor Configuration of SensorConfig.

Best Regards,

Koji Hayashi

I am sending your feedback to the designers.   

I noticed that you are trying complex2x mode, do you meant for that?  Usually by default, we program it to complex 1x mode.

Best,

Zigang

Here is the suggestion coming from the design team:  

Please double check that the correct Matlab runtime engine is installed. Sometimes, a standalone Matlab version might support the opening of Studio and doesn’t explicitly show that the runtime engine wasn’t installed.

Best,

Zigang

Hi Zigang-san

Thank you for answer.

What is the correct version of Matlab runtime engine that can run IWR6843AOPEVM ?

Best Regards,

Koji Hayashi

Hi, Koji:

IT is mentioned in the radar studio users guide:

Install 32-bit Matlab Runtime Engine (Version 8.5.1): It is used to run the Post-Processing utility within mmWaveStudio. in.mathworks.com/.../MCR_R2015aSP1_win32_installer.exe

Do not forget it is 32 bit.

Best,

Zigang

Hi Zigang-san

Thank you for quick response.

Does that mean it can only be used with 32bit Windows ?

I confirmed with the customer.

They were using MCR_R2015aSP1_win32_installer.exe.

Best Regards,

Koji Hayashi

The 32 bit matlab runtime can be run on 64 bit windows.  

The error message you sent over in the original file has foreigner languages, that our designer can not understand. Is there a way that you can translate it or show the error in English?

Best,

Zigang 

Hi Zigang-san

Thank you for response.

I have attached an error.log translated into English.

E2E_en.xlsx

Please confirm the attached file.

Best Regards,

Koji Hayashi

Hi Zigang-san

Thank you for response.

I will propose to the customer.

Also, my customer seems to be working fine on another PC.

Best Regards,

Koji Hayashi

HI, Koji:

In that case, do you want to close this thread?

Best,

Zigang

Hi Zigang-san

I am confirming to customer now.

If my customer is running on another PC and there is no problem, I will close thread.

Pleas wait a moment.

Best Regards,

Koji Hayashi

Any update on this?

Best,

Zigang