DCA1000EVM: Case CS0249385

Hello

Please provide more information and the mmWave device you are using along with DCA1000.

Thank you,

Vaibhav

Could you see the picture I provided before? And I am trying to get the mmWave chipset information from the professor.

Thank you!

The mmWave was AWR1843 (which I hope makes sense to you).

Hello Laura,

We can't see the picture you've attached. Could you please try again?

Regards,

Ishita

There wasn't a picture attached.

Hello Laura, 

You mentioned about a picture in your previous reply. Nevertheless, could you please provide some information on the issue you are facing? 

Regards,

Ishita

One of the chipsets on the board is damaged. The affected area becomes hot and gives off a hot smell. The board will not recognize the previously mentioned chipsets that it should.

Hello Laura,

Have you used this board previously for any development activities or is it the first time you're using it?

Also, what was the power supplied to the device on boot up?

Regards,

Ishita

It was a new board first time using it.

Hello Laura,

Thanks for the information. Just one more question, what was the rating of the power supplied to the device? Was it a 5V supply?

Regards,

Ishita

The professor reports that they did indeed use a 5V power supply and it work initially with no issues.

Yes a 5V supply.

Hi,

I will contact you through private chat

thank you

Cesar

I reached out to customer service but have not heard anything more back from them. I keep getting emails asking if I accept the proposed solution but I have not seen a fully written out solution yet. So I can't say if I accept or decline said solution.

was the evm purchased throughTI estore?

Thank you

Cesar

It was purchased online, this is my order number Order T00845415 from the purchase.

Hi,

I sent a Friendship Request. Please reply

thank you
Cesar

I have accepted the friendship request.