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Unable to register for access: Error 403 You don't have access after pressing identification for homan person

I treid to generate a new account.

I was able to fill in company data and page 2 (what for). Came to page 3 to hold down the button to identify as a homan being. 

The next page I received a Error 403: "you dont have access".

Can you please help to identify how to proceed.

Thank you