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Sample request process

G'day,

I have a handful of TI components which I'd like to sample in the prototype build of my design. I filled out the required sample program registration form, but as of yet haven't had a response. When trying to add a sample to my cart, I seem to get stuck in a loop on the TI site. I am initially directed to the 'update your myTI details' page and on clicking update/accept/etc., a number of URLs load in the browser and I end up back at the same page.

Can anyone please advise whether I'm missing anything obvious?

Thanks!