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  • Resolved

Zip code not accepted

Prodigy 10 points

Replies: 2

Views: 508

I would like to enter correct address details in myTi. The idea is for me to be able to download support material from your website.

However the form will not accept a Greek zip code, formatted in five numbers i.e. 10435

Even N/A is not accepted by the form. I have temporary used a random zip code found online to be able to use the forum.

Help is appreciated!

Thanks!

  • Hello Charalampos,

      E2E is for technical/engineering issues, and your inquiry would best be handled by our Customer Service Center.  Please use this webform link for fast and convenient service for this type of issue: https://ticsc.service-now.com/csm/ 

    Regards,

    ~Leonard 

  • Greek zip codes should be entered with a space between the third and fourth digits. So yours would be 104 35

    Thanks

    Bill Traynor
    E2E SysAdmin/DevOps

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