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CC2640R2F: How to recover my TI account after i switched the company

Expert 1785 points

Replies: 5

Views: 222

Part Number: CC2640R2F

Hi ,

I switched my company last year January and lost myTI account access since then. It was my old account which i started from my 1st company and continued to 2nd company. Now can you please help me access and continue that account in my 3rd company also. I'm using some TI kits for product development and doesn't want to use new account. Below is the link of my old account. Could you please help here.

https://e2e.ti.com/members/4245237

Regards

Brajesh

  • Hello Brajesh,

    Would deleting the old E2E account and assigning the activity from it to your new account accomplish what you want?  

    Bill Traynor
    E2E SysAdmin/DevOps

  • In reply to William Traynor:

    Thanks for the reply William, Would it assign all my activities from History to this new account including my Badge level ?

    Thanks

    Brajesh

  • In reply to Brajesh Sharma:

    Actually no, it wouldn't carry over your points and badges, so here's another way.  Register for myTI an account using your newest company's information but don't create an E2E account with it.  Let me know when that's complete.  Then I can update your old E2E account to use your new myTI account userid and all of the history and points/badges will stay the same.

    If you'd like to take this conversation off E2E to prevent your email address being public, please feel free to email me at x0211426@ti.com.

    Bill Traynor
    E2E SysAdmin/DevOps

  • In reply to William Traynor:

    Hi William,

    This sounds good, I've sent my newly created company account details to your provided email ID. 

    Regards

    Brajesh

  • In reply to Brajesh Sharma:

    Great.  I've updated the old account with the new myTI information.  Please confirm that everything is as expected.

    Bill Traynor
    E2E SysAdmin/DevOps

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